Shipping, Terms & Conditions

All prices are in US dollars. For Australian customers, the price includes GST (Goods & Services Tax). No GST is charged to customers outside of Australia.

Shipping Physical Books

Orders are normally shipped on the next business day and you will receive a “Completed” email when shipped. Within a further 24 hours, you should receive a tracking email from Australia Post. Shipping duration varies by country and postage factors outside of our control. Here are estimated timeframes from Australia Post to major metro areas – please note these are standard delivery times, excludes public holidays and time in customs if applicable, and may be subject to delay due to causes outside of Australia Post’s control:

Australia – Express Post: 1 business day
Australia – Parcel Post: 3 business days

Austria: 7 business days
Canada: 9 business days
China: 8 business days
Czech Republic: 7 business days
Finland: 8 business days
France: 7 business days
Germany: 6 business days
Greece: 8 business days
Italy: 7 business days
Netherlands: 7 business days
New Zealand: 5 business days
Norway: 7 business days
Poland: 6 business days
Sweden: 7 business days
Switzerland: 6 business days
Taiwan: 8 business days
United Kingdom: 6 business days
United States: 5 business days

We have made every effort to accurately identify shipping costs at checkout. In the unlikely event that the shipping cost is greater than charged at checkout then we reserve the right to contact you before your order is shipped to advise of the error and offer you the option of paying the correct shipping or cancelling your order.

We accept no responsibility for damage in transit, please raise any concerns about damage with the delivery company. However, should your book arrive damaged we will provide a replacement for a nominal fee plus shipping. We may require you to return the damaged book at your cost, depending on the damage.

Returns

In the unlikely event that you are not happy with your book please contact us. Although we do not normally accept returns of physical books we want our customers to be happy with their purchase and will discuss any issues with you in good faith.

eBooks

When writing this book, I spent a lot of time researching the best way to deliver it electronically. After a lot of research and testing, I decided that an eBook hosted on my website would provide the best user experience on mobile devices while minimising the chances of book piracy.

Licence and Guarantee

You have purchased a lifetime licence to access this eBook provided you do not share your login details with others, doing so may cause your licence to be revoked. Please encourage your friends to purchase their own copy. 

My vision is that you will always have access to this eBook wherever you may be, as long as you have a device with a web browser and internet connection. Of course, modern technology sometimes isn’t as reliable as we’d all like and this is the first time I’ve offered an eBook. So if it’s not what you’d expected, or you experience issues, you can contact us, and I would be pleased to exchange the eBook for the physical book within 14 days of purchase, should you wish.

Please keep a copy of the emailed purchase confirmation as proof of purchase.

Technical Requirements

Technically, the eBook requires an HTML5 capable web browser. It should work on any device that meets this criteria and has an internet connection, and we’ve tested it on a number of devices.

The underlying technology and eBook reader is purchased from a world leader in the field which provides eBook services to Oracle, Cisco, Nissan and Harvard University, to name a few.

Buying the Physical Book after Purchasing the eBook

When you purchased this eBook, you had the choice of buying the eBook, the physical book or both as a bundle. If you chose to buy the eBook only, and later decide you would also like a physical copy of the book, then that’s not a problem. Contact us, tell us where you’d like the book sent, and we’ll provide an invoice for the bundle price (less what you’ve already spent on this eBook) plus shipping. 

Logging In

You may login to this eBook from up to three (3) different devices. For example, your computer, your tablet and your phone. You should only need to login once to each if you tick the Remember Me box when you login. You must not share your login details with others.

Should you replace one of your devices, contact us and it will be reset so that you may login from your new device.