Shipping & Returns

All prices are in US dollars. For Australian customers, the price includes GST (Goods & Services Tax). No GST is charged to customers outside of Australia.

Shipping Physical Books

Orders are normally shipped on the next business day and you will receive a “Completed” email when shipped. Within a further 24 hours, you should receive a tracking email from Australia Post. Shipping duration varies by country and postage factors outside of our control. Here are estimated timeframes from Australia Post to major metro areas – please note these are standard delivery times, excludes public holidays and time in customs if applicable, and may be subject to delay due to causes outside of Australia Post’s control:

Note: All of these timeframes were pre-Covid-19 and will depend on how the postal service in the destination country is coping with the pandemic.

Australia – Express Post: 1 business day
Australia – Parcel Post: 3 business days

Austria: 7 business days
Canada: 9 business days
China: 8 business days
Czech Republic: 7 business days
Finland: 8 business days
France: 7 business days
Germany: 6 business days
Greece: 8 business days
Italy: 7 business days
Netherlands: 7 business days
New Zealand: 5 business days
Norway: 7 business days
Poland: 6 business days
Sweden: 7 business days
Switzerland: 6 business days
Taiwan: 8 business days
United Kingdom: 6 business days
United States: 5 business days

We accept no responsibility for damage in transit, please raise any concerns about damage with the delivery company. However, should your book arrive damaged we will provide a replacement for a nominal fee plus shipping. We may require you to return the damaged book at your cost, depending on the damage.

Returns

In the unlikely event that you are not happy with your book please contact us. Although we do not normally accept returns of physical books we want our customers to be happy with their purchase and will discuss any issues with you in good faith.